Historical FAQ (Frequently Asked Questions)

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Question: The output size cannot be changed and if you click on the register button CoCut gives a message that the copy protection device (dongle) is not properly plugged into the parallel port.
Answer: First you should unplug all devices (incl. cables) behind the dongle and check once more if the  
dongle can be detected. If the dongle can be detected, you should insert a second parallel interface  
card into your computer and plug the dongle into this interface. If you can still not detect the  
dongle when it is plugged into the parallel interface alone, you should make sure that the parallel  
interface is set to Standard, Compatible or SPP.
You can usually set up  
parallel interfaces which are integrated into your computers motherboard using the BIOS settings.  
But if you are using an interface card, you will have to change the mode using so-called jumpers  
on this card. If you can still not detect the dongle, check on another computer or on another  
parallel interface if the dongle can be detected there. Our recent experience has shown that the  
dongle is hardly ever faulty, but the parallel interface to which the dongle is plugged in is not  
working properly.

Note: You must never plug a dongle into a serial or SCSI interface as this could damage  
the dongle.

24.07.2001

Keywords: CoCut Dongle
Database-ID:27464819524375

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