Historical FAQ (Frequently Asked Questions)

Question: During the start of EuroCUT or CoCut the software show an error message "Invalid Code number".
Answer: There can be two reasons for this error message: 
 
1. The number in brackets is not different from your dongle number 
In this case you have typed the wrong serial number or installed the wrong software.  
That means you have installed CoCut Standard, for example, although you have a product number for CoCut Professional.  
You can find the correct number in your manual or on your invoice.  
 
2. The number in brackets is different from your dongle number. 
If you are using a dongle for the parallel port, first of all delete all the printer drivers connected to the LPT port and remove any devices plugged in behind the dongle. 
If the error persists after the drivers have been deleted, test the dongle on another computer. 
If the error occurs on the other computer as well, your dongle has been overwritten and needs replacing. Contact your dealer about this. 
31.03.2004
Question: What is a dongle?
Answer: A dongle is a hardware-based security device that attaches to the USB or parallel printer port of a computer. It is a hardware key that uses codes and passwords embedded inside the key to control access to software applications. A software program intergrated with a dongle will only run when that dongle is attached to the computer.  
Most dongles are fully transparent, which means a printer cable or other dongles can be attached together in a "daisy-chain", without interfering with the dongles functionality or information exchange. Dongles can be used to protect valuable source codes, sensitive text information, and data files.  


Memo HASP for parallel port 


Memo HASP for USB port 

Hardlock 

Hardlock 

MARX 
26.03.2002
Question: EuroCUT wont start and an error message copy protection not found appears. But the dongle can be detected without any problem using Windows 3.x or Windows 95.
Answer: Start Windows NT as administrator, insert program disk 3 (EuroCUT Light disk 2) into the  
disk drive and start by entering a:\hlinst a: in the run program function. This copies  
two additional driver files (HLDVDD.DLL into system32 directory and HARDLOCK.SYS into  
System32\drivers directory) and enters them in the registry which allows the dongle to be recalled.

Note: EuroCUT can be run using Windows NT 4.0 from Version 4.0.

24.07.2001
Question: Often EuroCUT is closed with the message copy protection not found while you are printing.
Answer: EuroCUT verifies the presence of the copy protection (dongle) at irregular intervals. When printing  
with the print spooler it may happen that the printing data are read back instead of the dongle  
data and thus the dongle cannot be properly detected. As EuroCUT does not verify the presence of  
the donlge during printing and the above-mentionend problems only occur when you are printing with  
the print spooler, you must turn off the print spooler. To do this, proceed as follows: click on  
the Windows 95 start button select settings/printer. Click with the right mouse button on  
the icon of the printer which is plugged in behind the dongle, select properties and then  
the details tab. Click on spool settings and choose send printing orders to  
printer.

Note: Generally there should be a free ISA slot in your computer into which you can  
insert another parallel interface card. If you plug the dongle into this second parallel interface,  
it is possible to use the print spooler.

24.07.2001
Question: The output size cannot be changed and if you click on the register button CoCut gives a message that the copy protection device (dongle) is not properly plugged into the parallel port.
Answer: First you should unplug all devices (incl. cables) behind the dongle and check once more if the  
dongle can be detected. If the dongle can be detected, you should insert a second parallel interface  
card into your computer and plug the dongle into this interface. If you can still not detect the  
dongle when it is plugged into the parallel interface alone, you should make sure that the parallel  
interface is set to Standard, Compatible or SPP.
You can usually set up  
parallel interfaces which are integrated into your computers motherboard using the BIOS settings.  
But if you are using an interface card, you will have to change the mode using so-called jumpers  
on this card. If you can still not detect the dongle, check on another computer or on another  
parallel interface if the dongle can be detected there. Our recent experience has shown that the  
dongle is hardly ever faulty, but the parallel interface to which the dongle is plugged in is not  
working properly.

Note: You must never plug a dongle into a serial or SCSI interface as this could damage  
the dongle.

24.07.2001
Question: I want to use CoCut in conjunction with CorelDRAW 5 under Windows NT 4. CoCut gives the message that the copy protection device (dongle) could not be found.
Answer: It has only been possible to use CoCut under Windows NT 4 since December 1997. To use CoCut with CorelDRAW 5 it is necessary to have the white HASP dongle supplied with CoCut from December 1997. If you still have a set of CoCut disks with two separate installations of CoCut for CorelDRAW 3, 4, 5 and CoCut for CorelDRAW 6/7 (produced after November 1997, see date stamp), you must start the program HINSTALL.EXE with the -i parameter from the cutter directory under the windows directory. Restart Windows NT 4. The installation of the driver for recalling the dongle is now effective. The black MARX dongle supplied before December 1997 can only be used in conjunction with CorelDRAW 5 using Windows 3.x. or Windows 95.
24.07.2001

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